Complaint: Customer Service Delta kills puppies - official
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  #9  
Old Feb 18, 2012, 12:00 PM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
Posts: 288
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you didnt post the part where it states..." But a closer look at the records shows that the pets' owners may have been as much to blame as the airline"

Several of the pets had medical problems that were disclosed during check-in; other pets were found to have congenital defects, and a few had to be euthanized after self-inflicted injuries in their carriers. Age may have been a factor in some of the deaths, such as those of 17-year-old and 14-year-old cats, and the length of the trips may also have been an issue (13 out of the 19 deaths were on overseas flights).