A situation but i have a travel agent lastminute.com not even replying to my query
Hey,
I have the same situation but lastminute.com are giving me a dreadful time by not even talking to me! Putting me on hold till close -giving me lies by saying they will call you back but later they don't and then coming up with other excuses even though i've been past their security questions to authorise for a chat???...Etihad your travel agent that sells you tickets have very poor customer services.......
Here is my situation:
My dad has bought me a surprise birthday gift but unfortunately due to his old age and complete computer literate skills he has entered his name on the ticket. The people in ethiad have asked me that i need to get in contact with the travel agent which i understand but I have tried asking my travel agent but they are transferring me to department to departments not even giving me a solution to help me go on holiday....What can be done now-i have a wasted £500 ticket with the lost of trust of the call center in lastminute.com.....
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