Quote:
Originally Posted by bilingual
Never book seperate tickets if you want to be on the safe side..
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From a legal standpoint, I agree with what bilingual says in particular the above quoted line. To be perfectly honest, i did not read the OP's entire post. It was just too long and seemed more like a novel than a complaint. All this said, I think there an underlying issue that is bugging passengers since a long time.
Why are airlines allowed to delay flights without compensating customers? I know there are lots of reasons why flights are delayed - weather, mechanical, ATC, etc. just to name a few. But even with these issues, why should the airlines not have to bear any consequences of not getting the passenger from point A to point B on time (within a reasonable buffer, say 4 hours)? Passengers make plans based on the flight timings and schedule. If the flight is delayed/cancelled, these plans are impacted. So the passenger bears the burden of additional costs to alter these plans. It only seems logical that the airline should compensate them for it.
Airlines make the argument that there are things beyond their control - weather, unexpected mechanical issues, whatever. Fair point. But then, if a passenger is delayed (due to reasons beyond the passenger's control like unexpected traffic, road accidents, weather issues that slow traffic, car breakdown, and many others), why is it justified for the airline to collect additional fees for rebooking. In a fair system, the airlines should not be allowed to collect these fees.