Complaint: Customer Service Lost iPad and lack of help
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  #4  
Old Feb 25, 2012, 10:59 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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There was a clue Gromit in the first line that Joe was not blaming Delta for the iPad being left behind. That was the line which said "I left my iPad on the plane". The issue is how the organisation deals with lost property. 7 days is outrageous and ridiculous... But there is more to this policy than meets the eye. Many airlines sell their lost property. They profit from their customers misfortune. Who knows if ths was taken by one of Deltas many thieving employees or the thieving cleaners they employ...either way their handling of it is unreasonable and a disgrace.