Complaint: Customer Service Real-time report on my trip
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  #9  
Old Feb 28, 2012, 8:01 PM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,113
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Trip is complete. Not a single issue on the outbound. Flights were on-time, employees were not confrontational, stupid or lying. On the return, the first flight was delayed initially about 40 minutes. I received an automated call and an email saying so. It was then updated to about 10 minutes late and received a call an email again. Flight took off maybe 15 minutes late, I had just over an hour at my transfer point, hustled to my next gate, had time to get a sandwich and was flown to my final destination without incident. I would buy another Delta ticket.