Complaint: Customer Service Real-time report on my trip
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  #14  
Old Feb 29, 2012, 8:55 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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I'll survive Gromit....!! In a way I hope the Judge does go via Delta again next time. What defines an airline is not what happens when things go smoothly. It is what happens when things go wrong. When things go badly, Delta runs a mile and many of their employees adopt an aggressive "blame the passenger/weather/ATC/Anyone but us" attitude. Let's see what happens when the Judge has to experience the real Delta. I flew with them at least 4 times before I was abandoned in Atlanta, thousands of miles from home. It will happen.... sooner or later!