Complaint: Reservations Name change on airline ticket
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Old Mar 9, 2012, 1:54 PM
JamesK JamesK is offline
 
Join Date: Mar 2012
Posts: 1
Exclamation Name change on airline ticket

I have booked 2 tickets to South Africa but the surname on one of the tickets is spelt incorrectly. I have contacted the agent I booked with (LastMinute.com) but they say I must buy a new ticket (as they were advised by Etihad) and I may not be able to even book on the same flight. The other person is unable to travel alone because of a disability, so I would effectively be losing both tickets (costing £1400). This would mean cancelling the trip altogether.

I'm hoping someone can assist in resolving this for me. I'm willing to pay a fee to change the name, but am unable to afford more tickets.

Thanks in advance.

James