[klsmithnyc]

I was booked on a flight from JFK to Berlin on Air Berlin, leaving at 6:35 on Saturday 3/10. When I arrived at the airport, my flight (the only one on Air Berlin) had been delayed until 3:30 THE FOLLOWING DAY. Air Berlin classified this as a delay, so that they would not have to offer rebooking assistance. They also did not offer any help in booking a hotel, getting me home, or even a meal voucher. The gate staff seemed to be given orders to not apologize or offer any assistance other than giving out cards with a German phone number and address.

I could have rebooked myself, for $1000+ one-way, so I chose to fly the next day. When I arrived at the airport, the "delayed" flight was going out as expected, but that day's 6:35 flight was not scheduled for 5 a.m the following morning. Still, no offer of rebooking or assistance.

Yes, it's a cheap airfare, but you get what you pay for.