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Old Mar 11, 2012, 11:25 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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This delay is coverd by Regulation EU 261 and you are entitled to be compensated. You were also entitled to accommodatiion, a free phone call and meals. The fact that your flight originated in the US does not exempt you, if your destination was in the EU and you flew on an EU based carrier. As both these criteria apply to you, you were entitled to the rights bestowed by this regulation.

Write to Air Berlin demanding your entitlement to compensation under EU 261. Copy this letter to the competent authority in Germany. You can write to them in English and they will respond in English. The address of the competent authority is:

Luftfahrt-Bundesamt (LBA)
DE - 38144 Braunschweig
Tel.: +49 531 - 2355115 (mo-th 9-16, fr 9-15)
Fax: +49 531 - 2355707 fluggastrechte@lba.de http://www.lba.de

If you google EU261, you will find copies of the regulations. At the minimum you are entitled to your hotel costs, meals and the fixed compensation amount.

This is the actual regulation, but you can find a summary through google.

http://eur-lex.europa.eu/LexUriServ/...01:0007:EN:PDF

Last edited by jimworcs; Mar 11, 2012 at 11:28 PM.