At the end of the day… no one should have lost your bags, lied, or even “missed” receipts. You deserve a public apology from the CEO. But in a hardly profitable industry with harsh conditions for employees and passengers alike, you were compensated.
It should be noted that you earned this outcome because you remained patient, persistent, and were well-versed on your entitlements. So congratulations to you for making this a happy ending. Hopefully this will just become another story you tell during the holidays to your friends and family. I hope you use those vouchers--and that your next visit to this website is as a reader, only. Best of luck to you!
|