Complaint: Baggage Problem Why Lie? What difference would it make?
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  #9  
Old Mar 20, 2012, 12:43 AM
Ombudsman Ombudsman is offline
 
Join Date: Feb 2011
Posts: 136
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Quote:
Originally Posted by JB1992 View Post
Thanks Matt_FLL - You're right. I was just going to forget about it and take the $186 worth of reimbursement and call it a day...but then I got thinking about it and it ****** me off again - why shouldn't they pay for their mistakes and lies.

I am glad that this worked out in the end and Yes I plan to use the vouchers this summer for a flight in the states. However the voucher states that I have to "call" to get the voucher discount and it cannot be used online. So I guess I will have to pay the extra charge to have a Rep place my flights... the fees never end.
I've used a US Airways voucher myself and they did not charge for the phone reservation as it could not be booked any other way. If they attempt to charge you, fight it!