No, I have no affiliation with JetBlue or any airline. After re-reading the chain, I can see why you thought that… and of course--no reason to apologize.
I am, however, a young business travel warrior who has just flown way too much as I build my career. For years, every day of my life was dependent upon the on-time arrival of an aircraft, or the angry gate agent who screams over the PA, “We’re cancelled, and don’t approach the podium for rebooking because we’re not ready!”. So, I empathize with Daniel and other people who get hurt in the nasty world of air travel. Despite earning status with several major carriers, I still get beat up by airline employees—some who have been overworked, and others who should never be in the Customer Service industry. I could trade plenty of war stories. So it really brightens by day to hear when there is a positive outcome to these seemingly helpless situations.
Take care, and travel safe.
Matt
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