Iberia telephone line
If someone knows how can you put this as a new topic.
I have been trying to contact Iberia to change a flight booking. They provide 2 numbers and once dialled you get a message saying you are in a queue and need to wait max 4 minutes. 10 minutes later no answer. Trying now for 1 hour
My other half just got through finally and was told they needed to transfer her to a different department, put her on hold and then cut her off.
update, she just got through again so I am typing this live
They are asking for flight dates times passenger names, telling them.....
Told we need to dial a different number....
807 11 71 11.
Thaats the number we have been trying , now they say that we cant ring the number they have provided because our phone wont allow it.
apparently we booked through and agent and now we must either call 807 11 71 11. which we cant get through or we have to call a number in germany as thats where the agency is based???????
doing that now , cant get through
I appreciate that some phones dont go to premium numbers but we have already paid them for a flight so I would have tought they would let us speak to them.
Hung up now and still have flights to change.
If no one has suggested it before i would advise DO NOT USE THESE MONKEYS!!!!!!
(before anyone chips in, no we didnt pay peanuts)
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