You were pretty quick to get to "the bottom line" in your post, and left out important details. From my experience as a vet, "cadets" very, very rarely travel on orders. In fact in my whole USAF career, I only ever saw a cadet once who was not at the Academy. So it seems like the cadet son was home on leave. Please correct me if I'm wrong here.
Something I knew while in the military, get where you're going to go, a day early.
What was United expected to do? Pull a new airplane out of their hat?
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