Complaint: Frequent Flyer Program Upgrade to Business not possible
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Old Apr 10, 2012, 1:26 PM
Phmule Phmule is offline
 
Join Date: Apr 2012
Posts: 1
Default Upgrade to Business not possible

Hi together.

Two weeks ago i booked my second flight to Australia with Etihad ex Frankfurt.
I booked Fra-Auh-Syd in Economy and back in Business...
Now i wanted to upgrade the Flight Fra-Auh to Business Class with my Etihad Guest Miles (have 32000 and need ~29000)
On the Hotline they told me that there are no seat's available to upgrade... But when i take a look into the Booking Process on the Etihad Website it's possible to book Pearl Business...

Does someone know why this is? Or any idea how to get a seat in Business?

Regards
Philipp