i wouldnt really say its deceptive, as its pretty known to the flying public that if you buy a nonrefundable ticket and you dont show it is a "no show" and that you wont get your money back hence the nonrefundable ticket, and you cant really blame the airline as you agreed to the contract and it is in there
it is also apparent you didnt read the terms of the insurance policy
knowing that you have a condition that can come up at anytime, why didnt you by a refundable ticket?
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