Deliberate policy of over booked seats
My husband was due to fly home from antigua last night and, along with 25 other people, some of whom had been told the PREVIOUS evening, that the flight had been overbooked. After the tirades and despair by customers it was made clear by staff that they (BA) always overbook flights in case someone doesnt turn up!!!! People are in tears trying to get home to committments. All these people have been told to go back to check in again on Saturday night... just who in the hell do they think they are to treat people this way... its disgusting. They bung a few pounds in your pocket, put you in a hotel and give you a 1 x 3 minute phone call paid by them.... never ever book with these greedy unscrupulous people. They dont care a dam.
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