Quote:
Originally Posted by Gromit801
I'll bet you wouldn't expect to get a flat tire on the way to work, or delayed by traffic accidents in front of you on the freeway, but they happen.
Hope for the best and plan for the worst. Life's works better that way.
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What a terrible analogy. If my car broke down every time I tried to get home from work, I would get a different car. If my car got a flat tire every time I drove home, I would try a different route home. If my airline is unreliable, I will try another one. If they are all unreliable, I'll drive.
If my car only breaks down occasionally, I'll deal with the inconveniences without complaining. If I am occasionally delayed by an airline, I don't waste my time complaining in online forums. I took my time to register my complaint because I found the level of service completely unacceptable. Perhaps the flying public cannot expect to receive better service because airline employees and their sympathizers find their current level of service acceptable.