Complaint: Check-in / Boarding What a terrible airline
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  #2  
Old Apr 25, 2012, 7:19 PM
AADFW AADFW is offline
 
Join Date: Sep 2007
Posts: 117
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Couldn't agree more. Whilst far from perfect, BA is clearly superior AA in the area of customer service, and they undertake considerably greater efforts to monitor the performance of their employees.
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