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Old May 3, 2012, 7:00 PM
globespinner globespinner is offline
 
Join Date: May 2012
Posts: 8
Default Update

I was just contacted by Orbitz. They were told by LAN that I could not board due to "visa issues" and they (Orbitz) have rescinded their offer for a full refund. They upped their voucher offer to $200 and said that LAN would be refunding $99.86 in taxes.

Ecuador does not require a pre issued visa for US citizens and my passport is up to date. Not sure why LAN would make that up but I am very disappointed in Orbitz for just accepting it. From the time this happened I have been treated like I had done something wrong and now it is implied that I am a liar.