Complaint
: Customer Service
American Airline refused to give a receipt after $210 cash payment
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May 4, 2012, 12:41 PM
jimworcs
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
The refusal to give a receipt is highly suspicious and the money probably went into the thieving employees pocket. Theft is endemic in the industry and the industry has no appetite to do anything about it.
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