Complaint: Baggage Problem Will never use United again!
View Single Post
  #2  
Old May 17, 2012, 6:02 AM
dfwgirl dfwgirl is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jun 2011
Posts: 19
Default

Why would it be an agent's job to tell you how to pack, or repack? Why would a large man be responsible for carrying YOUR carry-ons up the stairs?