What kind of people does this airline have working for them? The kind that work cheap and don't care. Passengers want cheap tickets and complain when they deal with employees that have no sense of customer care. US airlines want profit and the biggest expense to them is salary of employees. So they've cut them to poverty level and they get what they get.
Last edited by The_Judge; May 27, 2012 at 5:22 AM.
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