Your response was of a true Union Employee
Your response is written like a true Airline Union Employee, “not our fault”,“not my job” and “there is nothing else we can do for you”. I do know what happened the night before as it came straight from the morning Captain’s mouth as he was very ****** off that the night crew left the problem for the morning crews to fix. (Not my job scenario) The plan sat at the gate for over eight hours from the night before. The problems had been identified by the night flight crew and ground crew before they left for the night. Since the plane was delayed that morning for Seven hours, the problem could have been solved had the night crew stayed, called out the mechanic and had the plane ready to fly by the 6:50 AM scheduled departure. Not only did the night crew cost the airline thousands of lost dollars while that plane was grounded for seven hours, they also cost approximately 250 passenger customers Seven hours of their life alone in waiting. That is 1,750 hours of life gone. Add in that at least another 250 people on the arriving end of the flight lost hours of their life, and the next departing fight that this plane was scheduled for in Philly and we are loosing a lot of life. Don’t forget about the once in a life time events passengers may have missed such as our sons graduation! Of course US Airways is not responsible because they don’t own the plane and the crew works for Republic Airways. Here is the “not my fault” excuse. Your comment about leaving 2 days ahead of time is absurd. If US Airways customers had two extra days of their life to travel the airline would be out of business for driving is a whole lot cheaper and more reliable than flying these days. Even if we had noting to do in our life and left two days earlier, if that plane had canceled or delayed for a similar reason, US Air had no available flights our of New Orleans to Philly for three days, so your suggestion would have been useless. The difference is negligence and gross negligence is that negligence is usually due to poor procedures and or poor planning. Gross negligence is when it is done on purpose and it could have been fixed or resolved, but the employees and company neglected to do so. The other difference is a lot more zeros to the left of the decimal point.
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