Etihad lies and complacency
I have been waiting for Etihad to resolved the mysterious disappearance of my airmiles since November. Just received one reply in all that time - lies and arrogant patronising reply completely ignoring the complaint. I think Emirates are the just as bad. It has become a loathsome experience dealing with these UAE based airlines. They don't give a toss about customer complaints, no matter how serious. They are trained to ignore them and issue delayed standard responses.
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