Complaint: Canceled / Delayed / Overbooked Canceled Flight/Baggage fees not refund
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  #2  
Old Jun 7, 2012, 12:20 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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They have to refund those fees. Complain to the DOT. If that doesn't work, take them to small claims. They cannot charge you for a service they failed to provide.
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