Complaint: Customer Service Delta Sucks
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  #4  
Old Jun 29, 2008, 6:05 PM
wkharris2001 wkharris2001 is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Apr 2008
Posts: 91
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in this case due to the hospitalization of an immediate family member delta should have waived the $100 charge and only charged you for the difference in fare. but you would have needed to have a doctors not and all of that good stuff.