Complaint: Customer Service Second Class Service in First Class Cabin
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  #12  
Old Jun 18, 2012, 2:51 PM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375
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I can understand your frustration at paying full fare and not getting your first meal selection. Unfortunately, it happens to everyone at one time or another. There simply aren't enough meal choices to go around. I would say that you are justified in your complaint IF you had been ignored, or been treated rudely by the flight attendant. However, that doesn't seem to be the case. My complaint would be that the major airlines have chosen to emphasize the importance of frequent travelers at the expense of everyone else. Airline employees often feel that they are encouraged to disregard the wants and needs of everyone who is NOT a high mileage frequent flier as if they are insignificant and unimportant.

Last edited by azstar; Jun 18, 2012 at 2:53 PM.