[DeltaNoMore]

My wife and i recently purchased airline tickets for my wife's sisters, via Priceline.com, for a trip out to Norfolk. The flights are with Delta. There were some unforeseen issues with the travel plans after purchasing, and we had to purchase additional tickets, but that's not the problem. The problem is that if my wife's sister is unable to make the first flight, in a round-trip ticket, she will be unable to use the other portion of the ticket; they cancel the whole ticket. As it stands now, we will be required to purchase another ticket to get her home, despite having already purchased a ticket to do just that. Basically, they took our money for the first round-trip and are providing no service. Please keep in mind that I have not requested a refund. I simply want the service for which I have paid.

I am not one to whine about things and run to slander a company because I don't agree with their policies, but this is egregious.