never check your bag
Was on flight from Texas to Washington D.C., via Charlotte, Va. Got into DC about 5 EST. No bags. Eight people left without their luggage. U.S. Air staff at airport incredibly rude to everyone stranded without luggage. According to them, the passengers were at fault. They checked their baggage incorrectly. It was there but they could not find it. They went to the wrong carousel.
When it turned out their baggage had been left behind, they were still rude. They said it would be on the next flight. Delivered to homes of people by midnight. Never happened. Called and called. They said that that stuff was sent on a n even later flight, after midnight. Might be delivered in the middle of the night. Or the next morning. Or who knows when. Never use this airline!
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