One of the great challenges when travelling is how to deal with the capricious nature of the morons who work for airlines. If you are lucky, you may get one of the few who want to help.... but mostly you will get sour, miserable liars who will do anything and say anything to get you away from their desk. Unfortunately, you got the latter, which is sadly more typical. It may not have been discrimination, it may have been....who knows, because almost all airline staff seem to be equal opportunity, abusive morons.
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