Complaint: Customer Service abandoned
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  #4  
Old Jul 4, 2012, 8:29 PM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
Posts: 288
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flight crew may have timed out which is why they wouldnt answer questions. they need to get to the hotel for rest. plus what could they do for you? they cant rebook you or get you hotel rooms or anything. that is customer services job. no meds with you? you checked them...your mistake, your fault. i will NEVER EVER understand why people insist on checking medication! just out of curiosity, when was this? i flew DC-kwi last week and just returned home yesterday and everything was ontime. a few of my coworkers have also taken this flight the past week without incident. thankfully our flights werent full so we had space