Complaint: Customer Service abandoned
View Single Post
  #8  
Old Jul 5, 2012, 12:34 AM
xjcaptain xjcaptain is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Dec 2011
Posts: 75
Default

Kinda like how some people just don't get it. Lets see, I need medication to live. Lets put it in a place that I have no access to. Some people do check their brains with their bags. What exactly do you think the pilots and flight attendants could have done after the flight was canceled? Flight crews have neither the capability or authorization to handle rebooking or hotels. All I can tell you is that people who have never worked in the industry have no idea how complicated it its to handle all the variables in operating an airline much less as a professional pilot or other crew member.