Complaint: Customer Service abandoned
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  #11  
Old Jul 5, 2012, 1:07 AM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
Posts: 288
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Im sorry that nobody from UA was there to help, but really the flight crew couldnt do anything and usually once you check your bag, there is no getting it back. happend to my coworker last year with continental, wouldnt allow her to get her bag back after our flight was delayed (we were going to stay overnight in ewr). I do appreciate your service to our country