Flt 720 July 10 -- had to return to Philadelphia
If you got your information from the news, than the news was wrong -- sorry but I was there, and your information is definitely skewed. USAir was not well organized to deal with the situation -- we were in the air more than 1 hour from the time the pilot made the announcement until the time we arrived. They had PLENTY of time to prepare the area with water and snacks and to make arrangements for us to have access to rest rooms -- instead they seemed not to have done anything until several passengers began to complain. I also have a cell phone but do not have international calling capability. NO ONE was offering the use of their phones, even though they were aware of what what was going on -- and I am not the type of person to be so forward as to impose. I really feel that it was the responsibility of the airline to make telephones available -- not necessarily free -- but we were NOT allowed "free access" to the corridor where there were phone until about 10 min before the flight was re-boarded -- we were kept under the watchful eyes of many police officers. I was one of the passengers that needed medical attention -- but had to search it out -- as I exited the plane I was told to go to the boarding lounge and someone would be there to help me -- not so, I had to go back to the jetway to search out a medic, and he apologized for having forgotten about me. And only 1 or 2 hours late? What a joke!!!!
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