Flt 720 July 10-had to return to Philadelphia
Jim --- do the airlines monitor these boards? Perhaps a win-win situation is for the airline(s) -- in this case, USAirways -- and you, as moderator, and obviously an experienced traveller, to establish some passenger-protection guidelines in these instances.
USAirways has yet to answer a question that I presented to their corporate CS: what happened as to cause the noxious odor. They did offer a token of goodwill -- a 15,000 mile credit to my mileage account -- which I graciously declined. What I want is an answer, not a bribe! -- because I wonder if this problem was due to inadequate maintenance. And, as a passenger, I think I have the right to know.
Many thanks for your input.
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