The seats are not for purchase. The are reserved for mileage customers and there is quite a few currently available. What's really bizarre is that Delta had been more than accommodating on a previous flight and even sat us in the exit row - for free. Delta is totally inconsistent with customer service. One trip we get priority seating and another it's a flat out, very rude no! I've never seen a company with such inconsistent customer service. And overall - Delta should be more caring about customers and be more accommodating to make the passenger's experience more comfortable if possible. US Airways and other airlines have been very accommodating - seating us in bulkheads or preferred seats if requested - even though these seats are also marked "priority seating" for these airlines. Delta is inconsistent and doesn't care to go the extra mile to accommodate passengers with needs.
|