Complaint: Check-in / Boarding AC Flt. #714...NEVER AGAIN ON AIR CANADA!
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  #3  
Old Jul 29, 2012, 5:54 AM
leatherneck leatherneck is offline
 
Join Date: Jul 2012
Posts: 2
Default Who's side are you on???

Quote:
Originally Posted by A320FAN View Post
Canada/US flights from/to Toronto, and Montreal are still considered international, and yes international paperwork as to be completed, verified
aircraft security checks, you still have to allow extra time to preclear through customs in YYZ or YMX. So yes Air Canada is/was well with in their right to close out the flight when they did.
You clearly did not read my entire statement...What excuses will you offer for the rest of what we endured??? AIR CANADA IN MY MIND IS STILL CRAP, GARBAGE, A POOR EXCUSE FOR AN AIRLINE, AND A SLEW OF PROFANITIES WHICH ARE NOTALLOWED ON THIS WEBSITE..THEY MAKE NIGERIAN AIRWAYS (POOR RECORD, MIND YOU) LOOK GOOD. Our treatment at the hands of AC was nothing short of SHODDY!!! You replied that one has to allow extra time...granted, but why the misinformation on their website?...and why the malfunctioning of their website repeatedly (for at least 20 hours in my experience...maybe more, Lord knows...this is the national flag carrier???) I suspect their computer system is outsourced to some developing nation (no names necessary to us on the web) where so-called computer techs don't know what in God's name they're doing but hey, AC doesn't have to pay prevailing Canadian/American salaries to them.