Complaint: Canceled / Delayed / Overbooked AirBerlin (now merged Etihad) does not care about customers
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  #2  
Old Jul 31, 2012, 1:57 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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You are right, but unfortunately they are only obligated to offer you a refund. If you decline this they are not obligated to offer you a partial refund. This is grossly unfair.
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