I can surmise from the replies that my initial post was severely clouded by my emotions and maternal instincts to protect a child who no longer needs me to run to his defenses and who would be mortified if he knew I posted this experience. What can I say? I am a mother, and for that I make no apologies. However, I do want to apologize for any misunderstandings regarding my initial concerns and dealings with US Airways. Thank you, Mr. Worcs, for clarifying and succinctly stating (interpreting) my complaint. I had no problem paying the difference in flight costs due to the change in flight dates; as we have once paid an additional $1,700. during the holidays to do just that. And before anyone assumes it, we don't make these mistakes frequently, we just fly frequently for both business and pleasure. Let's all face it, $150 to change dates in a computer is absolutely ridiculous and needs to be challenged.
|