I am re-naming united airlines...it should now be called united.stupid.com.
I have not been on a flight in the past three weeks that has left on time, most were cancelled. I am a global services member with united and the only benfit you get for being global services is you are the first to be apologized to. My advise, when you have the option to fly on a united star alliance partner do so, they are far more reliable than united. For a trip to London I am flying from San Francisco to Vancouver to catch an Air Canada flight because it will actually leave the airport and get to London on time. :