This policy is discriminatory. If a disabled person, who cannot travel alone takes a carer, the airlines do not charge to seat them together. A child under 12 equally needs some to assist them, but the airline charges them.
I wish you had called their bluff and on boarding advised the flight attendants that you had been informed by Air Canada management that it was their policy not to allow parents to look after their young children, handed them their boarding passes and told the FA's you would be glad to receive them back from their care on disembarkation. Then let them look after your children and you and your wife just sit back and relax. I would love to see them handle 4 screaming kids, two being sick while the parents relax and enjoy the flight. They are backmailing parents.... If all parents refused to play this game this policy would change overnight.
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