We are constantly upgrading, progressing each n every day and this response looks like coming from Ice age or Stone Age.
If I am spending the amount which other airlines charges and providing me the better services, I would compare and share my opinions.
Moreover I think you are not Etihad representative. If yes, i would say that this is the most unprofessional reply I ever got.
You had responded to 1st and last part, what about the USD40, If i was confirm that I need not to pay and at JFK, if airlines impose that to me.. how do you want me to react to it.
For you a lil advise my frnd.. I think you had been grounded and cherish your old days.
