United Rip Off
at $25.00 per bag you would think that United would at least make sure that their customers are INFORMED about whre and what happened to their bags. After waiting 40 minutes at the carosuel ..I had to go find a United rep who could have cared less about my having to wait and wait...after awhile I finally found my bags - I found them in their wayward bags room...the United people act like entitled thin skinned government workers...when I complained to one of them she stared at me and said she had to go to the bathroom...
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