[TAPAN]

I was travelling with my wife from ROME (Fiumicino, ITALY) to Boston, USA by British Airways on 7th September 2012. I arrived at the check-in at 12.30 (noon) and my flight was schedule to depart at 1.35pm. But the people at the check in desk didn't accept my baggage and told me to talk to the people at BA ticket counter. When I asked, for what reason they didn't allow me to check in my stuff, they told me that due to insufficient time, we can't check-in. Then when I went to the ticket counter of BA, the people sitting over there started misbehaving me and forced me to cancel my previous ticket and purchase the new ticket from them. When I mentioned that I have already tickets in your BA, so you should allow me to take the next flight, if one hour duration is not sufficient for you to check-in in 1.35pm flight. Moreover, they mentioned that as I had booked my ticket through American airlines, so they can't help me out. Finally I had to pay 518 Euro for two tickets extra to get the next flight. Now the people of BA are acting like goons to force traveler to pay more money otherwise, they are harrasing a lot. I was with a big mental trauma that how I would be able to reach Boston with my wife. If any body has similar experience, please let me know the legal procedure.