Complaint: Customer Service can"t get lost and found department
View Single Post
  #2  
Old Sep 24, 2012, 10:45 PM
A320FAN A320FAN is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jan 2011
Posts: 363
Default

Quote:
Originally Posted by l heystek View Post
I FLEW FROM GLASGOW TO AMSTERDAM ON THE MORNING OF 20TH SEPT. MY CONNECTING FLIGHT TO JOHANNESBURG WAS BOARDING 1 HOUR LATER. DURING THAT TIME I REALISED MY BLACKBERRY PHONE HAD BEEN LEFT ON THE PLANE. KLM GAVE ME AM EMAIL ADDRESS TO LODGE MY LOSS, I HAVE E-MAILED AT LEAST 6 TIMES, TO HAVE THEM RETURNED AS THE ADDRESS BEING NON EXISTANT. I'VE SPENT HOURS ON THE KLM WEBSITE TRYING TO GET TO THE RIGHT DEPARTMENT I.E. LOST AND FOUND SEEMS TO BE NON EXISTENT CAN ANYONE HELP?

Typing in all capital letters is seen as you yelling/screaming. Take the caps lock key off.