Quote:
Originally Posted by 642435
I'm the owner of a small business, every dollar counts. We purchased 3 tickets at the same time, about 2 months before having to travel. 1 month in, one of the employees left the company. Air Canada says it's "to bad, so sad". they will not refund the ticket - only the tax portion of the ticket. they will not change the name on the ticket, so that a different employee could travel. If I behaved that way with my clients, I would be out of business!! 
This is another form of legal theft practiced by companies that have a monopoly on a market and the Federal Government should intervene when corporate policies are to steal from the public. |
It looks as if you did not read the terms and conditions on the reservation you purchased. It also sounds as if you bought a coach ticket with no flexiability. Air Canada has every right to go by the terms and conditions.
If they decided too bend for you then someone else wants, they would repeat a trip through bankruptcy.