Edreams are the biggest rip off merchants - DO NOT USE!!!!
I also had a problem with Edreams. I booked a ticket for them for a colleague to travel to the Republic of Congo, when it came to a day before the flight the ticket still hadn't arrived. After many panicky emails asking if there was a problem, i received a reply stating that my card had been declined and my booking cancelled. I then booked through a much more reliable company. Then Edreams decided they did want my money after all, and did the booking! I immediately contacted them telling them to cancel this ticket, which they ignored. It took 4 months of repeated phone calls and emails and letters, for them to eventually acknowledge me. They then had the cheek to say the error was mine, but because they are such a nice company, they would refund the airport taxes ONLY! Avoid Edreams, they really are a bunch of crooks.
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