@ Judge,
I'm glad you are onboard with me and agree. However, buying the unrestricted ticket is not the correct answer to the solution. 2 negatives don't make a positive!
You don't buy 2 bus tickets because you don't know if the employee you send on a trip will leave your company and you might need to change th ename on the ticket because of this - do you?? Be honest now....
You guy 1 ticket and if the emplyee leaves, you give the ticket to the next employee, and there's no penalties or anything else......
I'm not asking for a free ride, I would be very happy to pay a fee to have the name on the ticket changed or to have the option of getting a refund. But non of these are available options!!
And you answer to "just buy the unrestricted ticket, and let's move on" is not an answer and it sounds like you already give up by making such a statement.
I don't mean any disrespect to you, but the title of the thread is: HOW CAN AIR CANADA IMPROVE??
We could expand that by saying: HOW CAN ALL AIRLINES IMPROVE??
Airlines WON'T improve if we say and accept that the answer is to buy the "other" ticket which is 2.2x the price. That, is not an improvement!
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