Hi guys, sorry for not writing my thoughts clearly.
As per the OP: “We missed the first leg of our trip but had ample time to rebook and get our second leg and continue our itinerary.”
I wanted to confirm that your “rebooked” leg was on US Airways.
If you simply booked a ticket on another airline to substitute leg 1 (which you missed), and then expected to continue leg 2 and beyond on US Airways, you clearly violated the COC and are out of luck.
If it was on US Airways, I want to know if the ticket was issued by a US Airways agent (instead of a travel agency). If you explained that you missed your first leg, he or she should have allowed you to pay for a change to leg 1 and then maintain the integrity of the remainder of your itinerary. If the agent failed to do so, you could (and should) argue the point to Customer Care. A reasonable agent would issue a voucher for the original ticket value without the reissue/change penalty.
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